Privacy policy

Prestige Brickwork
Last updated: 03/03/2026

Prestige Brickwork (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, request a quotation, or submit your details via a Facebook or Meta lead form.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Prestige Brickwork
79 Peartree Road, Herne Bay, Kent, CT6 7EG
Email: office@prestigebrickwork.co.uk
Telephone: 01227 908563

Prestige Brickwork is the “data controller” responsible for your personal data.

2. What Personal Data We Collect

We may collect the following information:

Information You Provide Directly

  • Full name
  • Email address
  • Telephone number
  • Property address
  • Project details
  • Photographs you choose to send
  • Any other information provided through contact forms, quotation requests, email, phone, or social media

Information Collected Automatically (Website Use)

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Referring website

This data may be collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Provide quotations
  • Deliver our brickwork and construction services
  • Arrange site visits
  • Manage contracts and invoices
  • Communicate about your project
  • Improve our services and website
  • Comply with legal and tax obligations

We will only process your personal data where we have a lawful basis, including:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligation
  • Your consent (where required)

4. Facebook & Meta Lead Forms

If you submit your details via a lead form on Facebook or Instagram (Meta platforms):

  • Your information is collected for the purpose of contacting you about your enquiry or requested quotation.
  • We will only use your information to respond to your request and provide relevant service information.
  • We do not sell or share your data with third parties for marketing purposes.
  • Your data is stored securely and only accessed by authorised personnel.

Data submitted through Meta lead forms is transferred to us via Meta’s platform and then stored securely within our business systems.

5. Marketing Communications

We may contact you regarding our services if:

  • You have requested information from us, or
  • You have previously used our services and similar services may be relevant

You can opt out of marketing communications at any time by contacting us at [Email Address].

We do not sell, rent or trade your personal information.

6. Sharing Your Data

We may share your information only where necessary with:

  • Accountants and professional advisers
  • Subcontractors involved in your project
  • IT and website hosting providers
  • Legal or regulatory authorities where required by law

All third parties are required to keep your data secure and confidential.

7. Data Retention

We retain personal data only for as long as necessary, including for:

  • Providing services
  • Tax and accounting purposes
  • Legal obligations

When no longer required, your data will be securely deleted or destroyed.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

You can control or disable cookies via your browser settings.

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [Email Address].

11. Complaints

If you are concerned about how we handle your personal data, you have the right to complain to the:

Information Commissioner’s Office

Website: https://www.ico.org.uk

We would, however, appreciate the opportunity to resolve your concerns directly first.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.